How can we help you?
Renters
Registration & ID Check
Renting a car via SnappCar
- ★ First rental: how does it work?
- Renters - Paperless SnappForm - How does it work?
- Renters - FAQ - Renting a car
- Renters - What is Instant Booking?
- Renters - What is the status of my booking?
- Renters - Availability of cars
How does SnappCar work?
- Renters - What is SnappCar and how does it work?
- The role of SnappCar
- Where can I find the general terms and conditions?
- Renters - What is the digital SnappForm?
- How do we handle those rental days? half a day or whole days?
- Terms and conditions of the car
Insurance
Payments
- Renters - How much does a car via SnappCar cost?
- Payment options
- Collections
- Do I have to pay a deposit at SnappCar?
- I received a discount code, but how do I use it?
- Will I receive a discount if I rent a car for a longer period?
Updates & Promotions
Community & Behaviour
- Renters - General penalty policy for renters
- Renters - What happens if I receive a traffic fine while driving my SnappCar?
- Renters - What about fuel?
- Renters - Cancelling a booking
- Renters - Clean car
- Renters - Be punctual
Breakdowns & damages
Contact
Car owners
Updates & Promotions
Renting out your car via SnappCar
- ★ First time sharing your car: how does it work?
- Car owners - Paperless SnappForm - How does it work?
- Car owners - Paperless SnappForm - Add existing damages
- Car owners - Check-out and payment
- Car owners - What is Instant Booking?
- Car owners - What is the status of my booking?
How does SnappCar work?
- Car owners - What is SnappCar and how does it work?
- Car owners - How do we handle those half and whole rental days?
- Car owners - What is the digital SnappForm?
- Where can I find the general terms and conditions?
- What is in it for me?
- The role of SnappCar
Insurance
Account & Registration
- Car owners - Registration process
- Car owners - Possible registration issues
- Registration of my car
- Car owners - What is 'My SnappCar'?
- Car owners - What happens when I haven’t been verified yet?
- Car owners - What are the criteria that have to be met by renters?
Payments
Community & Behaviour
- Car owners - General penalty policy for car owners
- Car owners - Processing traffic fines
- Car owners - What about fuel?
- Contact between car owners and renters
- Car owners - What if the renter is too late?
- Car owners - Car cleaning
