Contacting SnappCar

Need some help jump starting your SnappCar experience or running into a more serious problem? Questions about your booking, payments, account or how it works? The SnappCar Community Support team is here to help!


Phone +31 (0)30 208 7011 

  • Roadside assistance
    In case you need roadside assistance pick Option 1. You will be forwarded to Allianz Global Assistance roadside assistance (available 24/7).
  • Community Support team
    To reach our Community Support team pick Optie 2.

We are available by phone:
Monday to Friday 09:00 - 18:00
Saturday 08:00 - 14:00

If you call outside opening hours, you can also leave a voicemail and we will contact you as soon as possible. State your name, your question and your booking number (if applicable). You can also contact us via e-mail.

SMS +31 (0)970 0449 9110

Got a short question? Contact us by texting. Don’t forget to mention your booking number.


Do you have a specific question about damage for Allianz? Then keep your damage number at hand and call +31 (0) 88 - 577 19 11 or mail to

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Press contact

For additional information, interviews, photos or other press material you can visit our newsroom via: