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Cancellation costs and general penalty policy.

When renting a car on SnappCar you agree to the General Terms and Conditions. This also includes the rules for cancellation and the general penalty policy. You can find here the specific costs that come into effect.

Cancelling a paid booking

All bookings can currently be cancelled for free due to the spread of the coronavirus. This also applies to bookings starting within 24 hours. There will be no cancellations fees. Owners will not receive the rental income for cancelled bookings.

You can cancel a booking online via My reservations > My bookings > click on the relevant booking > click Cancel.

To participate in SnappCar, you give your consent to the General Terms and Conditions

Do you have doubts about the renter? Please contact us via or +31 (0) 30 208 7011. Keep the booking number at hand.

Do you have any more questions?
Submit a request