- What are SnappCar Credits?
SnappCar Credits can be gathered through SnappCar, with our referral programme for instance. SnappCar Credits have the value of 1 euro. Do you have acquired 10 SnappCar Credits? This means your next booking will be 10 euros cheaper.
- What can SnappCar Credits be used for?
SnappCar Credits can be used to pay for bookings. Has an owner accepted your request and are you going to pay? Any available SnappCar Credit on your account will be deducted from the initial rental amount. The mileage fee cannot be paid with SnappCar Credits and will be deducted from your bank account as usual. Paying for an extension with SnappCar credits is also not possible at this time.
Example: your total initial rental price is 55 euros and you have 30 euros worth in SnappCar Credits. The required payment is 20 euros. Your SnappCar Credit total after the booking is 0 euro.
Example: your total initial rental price is 40 euros and you have 50 euros worth in SnappCar Credits. The required payment is 0 euros. Your SnappCar Credit total after the booking is 0 euro.
- How much are SnappCar Credits worth?
SnappCar Credits represent the same value as 1 euro. Do you have 10 SnappCar Credits? This means your next booking is 10 euros cheaper.
- How can I earn SnappCar Credits?
At this moment, SnappCar Credits can only be earned by referring new renters to SnappCar with our Referral Programme. We are working hard on other ways to earn SnappCar Credits.
- What is the SnappCar Referral Programme?
The SnappCar Referral Programme is a way for you to earn SnappCar Credits by introducing new users to SnappCar. At the same time, these new users will receive a discount on their very first booking. Send your personal code (the code can be found via https://www.snappcar.nl/account/referral) to friends and family who do not have SnappCar accounts. With this code, they will receive a 20 euro discount on their first SnappCar booking. Have they completed their first booking? You will then receive 20 SnappCar Credits.
Important: Your personal code only works for new renters. Renters who have already rented through SnappCar cannot use your code. You will not receive SnappCar Credits for these renters.
- How does the discount coupon work?
Your personal code is a discount coupon. When the people you introduce to SnappCar fill in that coupon in the payment screen of their first booking, they will receive 20 euros discount on the initial rental price. Important: the discount coupon only works for new renters.
- Can I share my personal referral link everywhere?
No, you are only allowed to share your link on personal media and for non-commercial use. Sharing through social media such as Facebook, Twitter or Instagram is fine: we’d love to see that! Sharing through coupon sites, however, is not allowed. SnappCar can deactivate your link at the moment there is a suspicion that your link has been shared on non-personal media, is used commercially or is used for any other form of abuse.
- Do SnappCar Credits expire?
Yes, SnappCar Credits have an expiration period of 1 year, starting from the moment you acquired them. When certain SnappCar Credits expire, they are deducted from your total amount of SnappCar Credits. Earning new SnappCar Credits does not renew the expiration period of your total amount.
- Can I use a discount coupon together with my SnappCar Credit?
No, this is not possible. If your account has SnappCar Credits, you will not be able to fill in a coupon.
- Where can I find my SnappCar Credits?
You can find an overview of your SnappCar Credits on your profile page or dashboard.
- Is there a limit to the total amount of SnappCar Credits that I can earn?
Yes, the total limit for SnappCar Credits has been capped at 1000 euro.
- What happens with any spend credit on a booking when that booking does not take place?
Did you pay for a booking using SnappCar Credit and is the booking canceled? The used SnappCar Credits will automatically be refunded to your account. Did you, as the renter, cancel the booking too late. Any possible fines (see our fine policy) will be deducted from your payment first. If the payment was not sufficient to deduct the fine, the remaining amount will be deducted from your SnappCar Credits.
- Can I exchange my SnappCar Credits for euros?
No, this is not possible. SnappCar Credits can only be spent on services offered by SnappCar.
- Can I share my SnappCar Credits with others?
No, SnappCar Credits are bound to the account that acquired them. You can share your personal referral link with people who do not have a SnappCar account yet to offer them 20 euros discount.
- Can I spend SnappCar Credits in all of SnappCar’s countries of operation?
No, SnappCar Credits can only be spent in the country where it was earned. This is the country where the referred renter is registered.
- Can I buy SnappCar Credits?
No, this is not possible at this time.
- Which conditions apply to the SnappCar Referral Programme?