If you want to cancel a booking after payment is done a cancellation fee is applicable:
Cancellation outside 24 hours before the start of the booking, you will pay € 10 or 100kr in cancellation costs. The rest of the paid booking amount will automatically refunded to you.
Cancellation within 24 hours before the start of the booking, there will be no refund. We will pay out to the car owner.
Cancelling a booking before payment is free of charge. If you and the owner agree to cancel the booking within 24 hours before the start of the booking, we advise you to ask the owner to cancel. In that case as renter you will be fully refunded. For more information check our penalty policy here.