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Explanation of our pricing model and fees

What does it cost to rent a car? How does the pricing model work?

For renting a car through SnappCar, we charge different costs. For renters, these costs come on top of the daily rate or kilometer price. 

 

Day price and kilometer price

The owner sets the day price of the car as well as the free amount of kilometers included in the rental. The price is therefore not determined by SnappCar and prices can vary based on the owner’s preferences, which can be higher or lower than other owners. This means that prices for the same type of car can vary across the platform.

You need to pay for extra kilometers if the amount of kilometers you have driven during a rental exceeds the free kilometers. The price you pay is the fee per extra kilometer. The free kilometers are calculated according to the length of the booking. If it's set on 150 free kilometers for a 1 day, it will be 75 for 0.5 day.

Example:

You have driven 200 kilometers. The car has 150 free kilometers and is set on 20 cent per extra km.

50 extra kilometers (200 driven minus 150 free) x € 0.20 = € 10.00.

 

Discount for half days

If the rental period is shorter than 5 hours, we charge 50% of the daily price and 50% of the free kilometers.

 

Long term discount

Owners can set up a long term discount. If the rental period is more than 3 days, the discount is 15% on the daily price. Please note that this is a setting that owners can turn off. If you do not see this discount as part of the booking, the owner has not set a discount.

 

SnappCar fee

SnappCar charges a fee to both the renter and the owner, which is a percentage of 13.5%. This fee is used to maintain the platform and support users should something go wrong. For example, activities such as developing the app, carrying out safety checks, paying out rental income, sending text messages, and resolving disputes between users. We calculate this fee on both the daily price and the kilometer price.

 

Insurance fee

Since most regular car insurances do not cover damages when the car is rented out to third parties, we offer car share insurance in cooperation with Allianz in The Netherlands and Germany. We charge insurance costs to both the renter and owner, and we calculate these on the daily rate as well as the kilometer price. If the price of the booking is below a certain rate, the insurance will follow a day price instead of a percentage. The insurance fee can fluctuate between €4,50 and €11,50 per day. The insurance fee for bookings with a very high risk profile, for example for a high value car, the insurance fee will be €20,00 per day. The insurance policy can be found here.

 

Roadside assistance cover

To ensure that renters can hit the road carefree, SnappCar provides roadside assistance in cooperation with our roadside assistance partners. We charge for this in two ways:

Regular roadside assistance supplement for tenants

Renters pay € 1,50 per day for breakdown assistance within the Netherlands. When taking the car abroad, a fee of € 6,50 per day is applicable. If a breakdown occurs abroad, without this last option having been chosen, all costs will be charged to the renter.

 

VAT

Carsharing is taxed with VAT, the percentage amount differs in the different countries we operate in (between 21-25%). The VAT is added to the cost of the SnappCar fee and other administrative costs. The day price of the car, the kilometers and the insurance does not have any VAT added. If you need a receipt to show your employer, you can download the pricing overview from the website. 

 

Surcharge for old cars

We see that cars older than 15 years need more service and breakdown assistance. Therefore, we charge owners a surcharge per day for cars aged 15 years and older and/or have a kilometer count of more than 250.000km.

 

Renter age fee

Tenants under the age of 25 pay an age supplement per day for bookings.

 

One-off verification fee

New renters pay a one-off verification fee when creating their profiles. This covers the costs we incur in verifying the renters' driving licence, identity and bank details.

 

Deductible for renters

Each booking is subject to a deductible for the renter. This means that if you as a renter cause damage, you always have to pay a part of it yourself. How much you have to pay depends on the amount of your deductible. In many cases you can lower the deductible when booking the car, for an additional charge.

Example: Renter A and B both cause a damage of €1000,-

Renter A had an own risk of €250,-. Therefore we charge €250,- (excl. administration costs).

Renter B had an own risk of €1750,-. Therefore we charge €1000,- euro (excl. administration costs).

 

The applicable deductible depends on the risk profile of a booking. We have made the risk profile together with Allianz on the basis of historical data. For example, the deductible will generally be higher for young renters and expensive cars. In addition, it is not possible to reduce the excess in all cases.

 

Deposit for renters

If you as a renter cannot or do not wish to pay by credit card, we will charge a one-off deposit. You then make an iDeal payment for the costs of the rental plus the amount for the deposit. Unfortunately, we see that renters often have outstanding accounts with SnappCar when they cancel their profile. That is why we keep this deposit. Only if you have no outstanding accounts, you can cancel your profile and ask for your deposit back.

Read more about deposits here: Do I pay a deposit while renting a SnappCar?

 

Payment methods

In the Netherlands you can currently pay with iDeal and credit card. Please note that a payment can only be made with a bank account that matches the name in the SnappCar profile. 

Payments from an "and / or" bank account or business account are not accepted.

 

Collection of additional charges

Please note that charges may be levied after the rental period has ended. SnappCar is authorized to collect these costs automatically from your bank account or credit card. 

This concerns, for example, costs for:

  • Payments for additional kilometers driven
  • Payments for the excess after damage
  • Payments for costs that users cannot offset against each other (see below)
  • Payments for fines based on the fine policy

 

Payments that the renter and the owner must arrange between themselves:

  • Payment of fuel costs (if the tenant does not return the fuel tank equally full)
  • Payment of any traffic offenses

Read more about that in this article: How to handle fuel and other extra costs during a rental

Note: It is not permitted to arrange payments for the booking outside the platform.