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SnappCar HelpCenter

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What are you looking for?
  1. SnappCar
  2. For renters

For renters

Account

  • How to verify your account
  • Am I eligible to register at SnappCar?
  • Pay the sign up fee with a foreign bank account

Booking a car

  • Booking a car
  • Adjust a booking
  • Cancel a booking

Pick up & return

  • SnappCar Keyless
  • Pick up and check-in your SnappCar
  • Returning a SnappCar

Payments and prices

  • Paying a deposit with Snappcar
  • Payment methods
  • Fuel and mileage costs
  • Explanation of our pricing model and fees

After your trip

  • Traffic fines
  • Car cleaning

SnappCar Insurance

  • How does the insurance work when I rent a car with SnappCar?
  • Damage during the rental period
  • Breakdowns during a rental
  • What is a deductible?
  • Coverage abroad

Community and contact

  • Contact us
  • FAQ - Privacy and Cookie Policy
  • Terms and conditions
  • Guidelines for the SnappCar community
  • Cancellation costs and general penalty policy.

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