How can we help you?

  1. SnappCar
  2. For renters
  3. Getting Started
Can I pay the verification fee with a foreign bank account? Can I pay with a shared bank account?
Contact us
How to verify your account
Am I eligible to register at SnappCar? -2
What does verification mean? -4
My shared bank account is not being accepted by the payment verification -3
Why is my driver’s license being rejected?
Why is my account not verified? -14
How does the insurance work? 4
Guidelines for the SnappCar community 11
Who sets the price? -9
How are the recommended cars decided? 3
What do the lightning bolts mean? 10
What if I don’t really know what time I want to pick up the car? 1
What is the best way to get a car on SnappCar?
Are all the cars I see available? 1
Are all cars checked mechanically?
What does ‘I am flexible with my times’ mean?
What filters can I apply?
How do I search for a car?
I have a driver’s license from outside the EU, can I rent a SnappCar?
Can I block details of my driver’s license? 1
My driver’s license does not have an expiration date, what do I do? -1
Why do I need to be verified? -2