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Carsharing during the Coronavirus
Who sets the price?
How are the recommended cars decided?
What do the ‘free kilometers’ mean?
What is Keyless?
What is Direct Booking?
What do the lightning bolts mean?
What if I don’t really know what time I want to pick up the car?
What is the best way to get a car on SnappCar?
Are all the cars I see available?
Are all cars checked mechanically?
What does ‘I am flexible with my times’ mean?
What filters can I apply?
How do I search for a car?
What does verification mean?
I have a driver’s license from outside the EU, can I rent a SnappCar?
What can I do when my verification is stuck?
Can I block details of my driver’s license?
Why is my driver’s license being rejected?
My shared bank account is not being accepted by the payment verification
My driver’s license does not have an expiration date, what do I do?
Why is my account not verified?
What is being verified?
Why do I need to be verified?
Guidelines for the SnappCar community