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During your rental
What happens if my car breaks down during the rental?
Can a renter extend a booking?
Why do I register the fuel level at check-in/out if SnappCar does not play a role in the fuel handling?
Do I need to pay the repair costs upfront?
Do I get a replacement vehicle while my car is getting repaired?
How can I contact the insurance company?
Does a renter get more free kilometers if the booking is extended?
How are extensions priced?
What do I do if a renter filed an extension but I need the car back?
How does an extension work?
Does SnappCar compensate me for fuel the renter uses?
Is fuel included in the price for the renter?
Who is responsible for traffic fines received during my Keyless booking?
Where can I see the penalties for bad behaviour?
Who is responsible for parking fines received after my rental?
Does SnappCar issues penalties for behaviour it finds undesirable?
I want to contest a traffic fine issued because of the renter, where can I do this?
Does SnappCar automatically deduct traffic fines from the renter caused during my rental?
Who receives a traffic fine caused during my rental: me or the renter?
Do I contact the renter if I know the renter caused a traffic fine during my rental?
The renter did not pay me for a traffic fine caused during my rental and the sum was raised. Am I responsible for the entire sum?
Can I ask the renter to pay the amount on the fine directly to me so that I can pay the fine?
The renter does not agree with a traffic fine caused during the rental, what do I do?
If SnappCar handles the fine for me because the renter does not pay, do I still receive the money even if the renter does not pay SnappCar?
Does SnappCar compensate my for my time spent handling a traffic fine with a renter?
Do I pay the traffic fine directly?
Am I responsible for a traffic fine the renter caused during my rental?
Does SnappCar get involved when my renter causes a traffic fine during my rental?
What happens if my renter causes a traffic fine during my rental?
Does the insurance company pay out the repair costs to me?