How can we help you?

  1. SnappCar
  2. For renters
  3. During your trip
How does it work with the check-in of a Keyless car?
Do I need to fill in a damage report?
Can a booking be extended multiple times?
How does it work with the check-in? 1
What do I need to do at check-out with SnappCar Keyless? 1
Can I use the car keys like I normally do during a SnappCar Keyless rental? 1
How do I open and close the car with SnappCar Keyless?
What if I can’t find my SnappCar Keyless-car? -1
Is my booking different with SnappCar Keyless?
Is renting a car with SnappCar Keyless more expensive?
What can I do with SnappCar Keyless?
Should I check-out if my car breaks down?
What is not covered by the Roadside Assistance?
The car I rented does not feel safe to drive, what do I do?
What if the car cannot be fixed during the rental period?
Do I get reimbursed for an overnight stay when my car breaks down?
What is covered in the Roadside Assistance?
Is my deductible affected if a damage occurs during the rental?
What is a deductible?
Am I liable if my car is damaged by someone else during the rental?
The owner contacted me after the rental that a damage was found, what do I do?
How do I settle the damage with the owner?
Can I continue driving after a damage occurred?