Is my vehicle eligible for Keyless?
Not every vehicle is eligible for SnappCar Keyless. During the registration process, we check whether your vehicle is technically suitable for the system. Your vehicle is eligible if:
The vehicle is model year 2015 or newer
The mileage is no more than 250,000 km
The vehicle has central locking
The vehicle does not have tinted windows
You have two keys available for the vehicle
The vehicle is listed at a location approved by SnappCar (Keyless is mainly available in cities and larger towns with sufficient demand)
The vehicle is not considered high risk for insurance purposes.
A vehicle may be classified as “high risk” if there is an above-average risk of fraud or damage, such as with very expensive models or specific types of vehicles. In such cases, Keyless cannot be offered.
How does the application process work?
Submit your vehicle by creating an account (or logging in) via
https://www.snappcar.nl/auto-verhuren or the app
During the onboarding process, upload your vehicle details and indicate that you are interested in keyless technology. (Already registered your vehicle? Go to “My Cars”, select your vehicle, and navigate to the “Interested in keyless?” section.)
You will receive an email confirming whether your vehicle is suitable for keyless installation.
If your vehicle is suitable, one of our team members will contact you by phone to discuss the details and send you an agreement for digital signing.
Once the agreement has been signed, we will schedule an installation appointment with one of our installers.
Activation
Once installation is completed, we wait for confirmation from our installers regarding the hardware connection. Once received, we will link your system to your vehicle profile within 24 business hours.
Onboarding
After your Keyless system is installed and activated, you will receive an email with a link to schedule an onboarding call at a time that suits you.
During this call, we explain the system and answer any questions. We ask you to test the Keyless system beforehand. If something doesn’t work, we will solve it together during the call.
What we cover during the onboarding call:
• Damage reporting within 48 hours
Inspect your vehicle after each rental period. Any damage discovered after a rental period must be reported within 48 hours of checkout.
• Fast support via the app
You can always call our support team through any booking in the app for technical assistance (even outside of a current rental) or for other questions about the rental.
• Inform your garage or mechanic
Let them know that your vehicle has a Keyless system. Does your garage have questions? We’d be happy to put them in touch with our installers. Experiencing a malfunction? Contact us first, it might just be a Keyless issue that we can resolve quickly.
• Security & everyday use
Your vehicle is equipped with an immobilizer. Use the app to unlock and lock the vehicle before and after the rental. After that, use the key just as a renter would.
After onboarding
You will receive an email with all technical information about the Keyless system so you can review everything at your own pace. If you have questions later, you can always contact us.