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What is a deductible?

A deductible is the part of a damage claim that you as a renter need to pay yourself to the insurance company in case a damage occurs. The height of the deductible differs per renter and car and is based on, among other variables, renter age and car value. Insurance coverage for the owner is in no way affected by the deductible of the renter.

For example: if you have a damage worth €2000 and a deductible of € 750, you need to pay the first € 750 and the insurance will cover the remaining € 1250. The insurance company will pay the full € 2000 to repair the damage.

If the damage amount is lower than the deductible, you as a renter effectively pay the full damage.

For example: if you have a damage worth € 500 and a deductible of € 750, then the renter needs to pay € 500 and the insurance pays nothing. The insurance will use the € 500 to repair the damage. The deductible is collected from your account by SnappCar, on behalf of the insurance company. Furthermore, the deductible is applicable per damage event. This means that multiple deductibles can apply to the same car and the same booking if you have multiple damages. In some cases you will be offered the option to partially waive the deductible. This is an optional service that is offered by SnappCar, and does not apply for all rentals.


Can I reduce my deductible?

You can reduce your deductible for a fixed fee per rental day. This means that the amount you will have to pay yourself in case of a damage is lower than it would normally be if you do not reduce the deductible. The fee for lowering your deductible is dependent on your booking and can be found before you pay for the booking and in your booking overview.

The option to lower your deductible must be selected before the upfront payment. After payment is completed, it is no longer possible to change the booking and lower the deductible. If you do want to lower the deductible, you can only do this by cancelling the booking and making a new rental request. Please keep in mind a penalty might be applicable for cancellation. For more information, check our policy around cancellations here.

Important notes: It is not possible to completely waive the deductible. The deductible waiver is an optional service that is offered by SnappCar, and does not apply for all rentals. If you are not offered the option to waive the deductible, this is due to the policy on deductibles that is set by SnappCar and its insurance partners to maintain the trust and safety on the platform. We can't perform changes to the offered options concerning the height of the deductible or to partially waive the deductible.