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How to book a SnappCar?

Renting a car through SnappCar takes just a few steps. Find out how to find a car, book it, pay for it and what to expect afterwards.

With SnappCar, you can hire a car from a private individual in your neighbourhood. The owner lists their car on the platform, and you book it via the app. Insurance, payment and access to the car – everything is sorted digitally. No reception desk, no key handover – just get in and drive.

Hiring a car via SnappCar is quick and easy. Below, we explain step by step how it works.

How does car-sharing work?

  1. Find a car that suits you.
    Use the filters to quickly find what you’re looking for. Think car brand, price, distance, free kilometres, fuel type, number of passengers, year of manufacture or extra options such as a tow bar or navigation system.

  2. Book straight away or send a hire request.
    Most cars can be booked straight away (indicated by the lightning bolt icon). Book straight away = pay straight away = sorted straight away. Otherwise, send a hire request.

  3. Complete your payment.

    Once your request has been accepted, pay via iDEAL or credit card. Please note: you can also reduce your excess during the payment process.

  4. Ready to set off.

    Once payment has been made, you’ll receive the owner’s contact details.

How far in advance do I need to book a car-sharing vehicle?

That depends on what you’re looking for and when you need it. For a standard city car in a major city, you can often find something at short notice. Are you looking for a van, a car with a tow bar or a specific model? Then book a little further in advance. The same applies to busy periods such as weekends, school holidays and public holidays. Booking early means more choice.

Can I hire a car-sharing vehicle at the last minute?

Yes, this is possible for many cars. Cars marked with a lightning bolt icon can be booked immediately. You book, pay and you’re all set. No waiting time, no approval required. Search the app for availability today or tomorrow and filter by ‘bookable immediately’.

How do I pay for a shared car?

You pay via iDEAL or credit card, immediately after booking. During payment, you can also opt for a reduced excess. Once payment is complete, your booking is confirmed and you’ll receive the owner’s contact details.

Can I hire a shared car for a house move?

Yes. You can also hire vans via SnappCar, which are ideal for a house move. Filter by vehicle type in the app and choose a van in your area. Take a look at the range of vans available on SnappCar.

Can I hire a shared car with a tow bar?

Yes, some cars have a tow bar. You can easily filter for this in the app when searching for a car. This way, you can immediately see which cars with a tow bar are available in your area.

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