For renters
46 articles
Am I eligible to rent a SnappCar?
How to verify your account?
How do I verify my driving license?
Which driver's licenses are valid with SnappCar?
How do I pay the verification fee?
How do I pay with a foreign bankaccount?
How can I delete my account?
I can't log in, what now?
How do I update the details in my account?
How to book a SnappCar?
How do I book a Keyless SnappCar?
What payment methods does SnappCar use?
How do I start a Keyless trip?
How do I start a trip with key transfer?
Want to drive together? Here's how to add an additional driver!
Extend or advance your booking?
Change date and/or time?
How can I cancel a booking?
What are the cancellation conditions?
How does refueling work?
How does it work with the mileage?
Damage caused during the rental period, what now?
Got a traffic ticket, now what?
How do I use a discount code?
I can't find the car, what now?