For renters
49 articles
- What do you need to rent a shared car? | SnappCar
- How to verify your account?
- How do I verify my driving license?
- Which driver's licenses are valid with SnappCar?
- How do I pay the verification fee?
- How do I pay with a foreign bankaccount?
- How can I delete my account?
- I can't log in, what now?
- How do I update the details in my account?
- How to book a SnappCar?
- How do I book a Keyless SnappCar?
- What payment methods does SnappCar use?
- How do I start a Keyless trip?
- How do I start a trip with key transfer?
- Want to drive together? Here's how to add an additional driver!
- Extend or advance your booking?
- Change date and/or time?
- How can I cancel a booking as a renter?
- What are the cancellation conditions for renters?
- How does refueling work?
- How does it work with the mileage?
- Damage during your rental: what now? | SnappCar
- Got a traffic ticket, now what?
- How do I use a discount code?
- I can't find the car, what now?
- What to do if your shared car breaks down? | SnappCar
- What to do in case of breakdown abroad?
- What are the costs for roadside assistance?
- What will I be reimbursed for in the event of a breakdown?
- Will I receive replacement transportation in the event of a breakdown?
- When do I need a green card?
- Am I insured abroad?
- Why do I have to pay a deposit for a car-sharing vehicle?
- How do I request a refund of my deposit?
- Where can I find an invoice for my bookings?
- SnappCar Penalty Policy
- How are SnappCar prices calculated?
- I returned the car with more fuel than I received. Will I be reimbursed?
- Are fuel charges deducted from my deposit?
- How do the fuel costs in my booking work?