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How Can I Report Damage After Check-Out?

Updated over 5 months ago

Reporting Damage After Check-Out

If you, as the owner, discover damage after the check-out that was not reported by the renter, you can still submit a claim, as long as you do so within 48 hours after check-out. Allianz strictly enforces this deadline in order to process claims.

How to Report Damage Afterwards

Have you discovered damage that wasn’t recorded during check-out? Follow these steps:

  • Complete the designated damage report form

  • Include all relevant details and attach photos

⚠️ Important: Report the damage within 48 hours after check-out. Otherwise, Allianz will unfortunately not be able to process the claim.

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