Reporting Damage After Check-Out
If you, as the owner, discover damage after the check-out that was not reported by the renter, you can still submit a claim through the app, as long as you do so within 72 hours after check-out. Omocom strictly enforces this deadline in order to process claims.
⚠️ Important: Report the damage within 72 hours after check-out. Otherwise, Omocom will unfortunately not be able to process the claim.