Contacting SnappCar

Need some help jumpstarting your SnappCar experience or running into a more serious problem Questions about your booking, payments, account or how it works? The SnappCar Community Support team is here to help!


Telephone +31 (0)30 208 7011

Roadside assistance

  • In case you need roadside assistance choose Option 1. You will be forwarded to Allianz Global Assistance roadside assistance (available 24/7)
  • Community Support team
    To reach our Community Support team choose Option 2.

We are available by phone:
Monday to Friday 09:00 - 18:00
Saturday 08:00 - 14:00

If you call outside our opening hours, you can leave a voicemail and we will contact you as soon as possible. State your name, your question and your booking number (if applicable). You can also contact us via email.

SMS +31 (0)970 0449 9110
Do you have a short question? Contact us by texting. Don’t forget to mention your booking number.

Do you have a specific question about damages for Allianz? Then keep your damage number at hand and call  +31 (0)88 - 577 19 11 or email to 

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Press contact
For additional information, interviews, photos or other press material you can visit our newsroom via: